Privacy Policy

Overview

Kronos Group ("we," "us," or "our") provides B2B healthcare technology services including revenue cycle management, Cognifica App workplace mental health platform, and Synaptix concussion management software. This Privacy Policy describes how we collect, use, and protect information when you visit our website or use our services.

Information We Collect

Business Contact Information

• Name and job title
• Business email address
• Phone number
• Company name and address

Website Usage Information

• IP address and browser type
• Pages visited and time spent on site
• Referring website information
• Device and operating system information

Service Related Data

For our B2B services, we may process data on behalf of our business clients. This data is governed by our service agreements and, where applicable, Business Associate Agreements under HIPAA.

How We Use Your Information

• Respond to inquiries and provide requested information
• Deliver and improve our services
• Process transactions and send related communications
• Send marketing communications (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

HIPAA Compliance

Kronos Group operates HIPAA compliant infrastructure for our healthcare technology products. When processing Protected Health Information (PHI) on behalf of covered entities, we enter into Business Associate Agreements and maintain appropriate administrative, technical, and physical safeguards.

For Cognifica App, individual employee assessment data is never shared with employers. Employers only receive anonymized, aggregate workforce trend data.

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations (under confidentiality agreements)
• Professional advisors (lawyers, accountants)
• Government authorities when required by law
• Business partners with your consent

Data Security

We implement industry standard security measures to protect your information, including encryption, access controls, and regular security assessments. Our infrastructure is hosted on SOC 2 Type II certified platforms.

Your Rights

You may request:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information (subject to legal retention requirements)
• Opt out from marketing communications

Cookies

Our website uses cookies to improve functionality and analyze usage. You can control cookie preferences through your browser settings. We use essential cookies for site operation and analytics cookies (with consent) to understand how visitors use our site.

Contact Us

For questions about this Privacy Policy or to exercise your rights:

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.