Complete Case Management
From negotiation through final arbitration, we take care of the entire process end to end.
Revenue Cycle Management
Revenue
Cycle
Expert arbitration and out of network dispute resolution support under the No Surprises Act. We maximize your reimbursements.
(914) 705 6830Call for a free revenue review
What We Offer
Our Services
Compelling Submissions
We craft every case with care, leveraging clinical details and strong documentation.
Deadline Tracking
We monitor and meet all regulatory deadlines, avoiding costly delays or rejections.
Post Arbitration Follow Up
We ensure the awarded amount is processed quickly and pursue delays when necessary.
The Process
How It Works
Submit Negotiation
We handle the initial negotiation with the insurer and track the timeline for compliance.
Initiate IDR
If no agreement is reached, we submit the case to the federal IDR portal on your behalf.
Build the Case
Our team prepares and submits a robust payment offer with full supporting documentation.
Arbitration
A neutral third party reviews both offers and makes a binding determination.
100%
Provider Focused
Why Kronos
Why Choose Us
We Work for Providers
Our mission is to protect your practice from underpayment and excessive administrative burden.
We Know the Law
Our team is fully versed in the No Surprises Act and its evolving requirements.
We Maximize Reimbursement
With deep clinical and regulatory expertise, we prepare strong, evidence based submissions.
The Team
Revenue Cycle Specialists
Heisha Rivera
Director of Revenue Cycle
Camila Nicasio
Revenue Cycle Specialist
Soily Rivera
Revenue Cycle Specialist
Frequently Asked Questions
What is the No Surprises Act and how does it affect my practice?
The No Surprises Act protects patients from surprise medical bills for out of network emergency and certain nonemergency services. For providers, it establishes a federal Independent Dispute Resolution (IDR) process when insurers and providers cannot agree on payment. Kronos Group handles the full process from negotiation through arbitration.
How long does the IDR process typically take?
Timelines vary by case complexity and insurer responsiveness. Initial negotiation typically runs 30 days. If IDR is required, the federal portal process adds additional time. Our team tracks all deadlines and ensures submissions meet regulatory requirements to avoid delays.
Do you work with all specialties?
Yes. Kronos Revenue Cycle supports healthcare providers across specialties, including neurosurgery, orthopedics, emergency medicine, and other areas where out of network billing disputes arise under the No Surprises Act.
What documentation do you need to start a case?
We need the patient encounter details, billing information, and any prior correspondence with the insurer. Our team will guide you through the submission process and handle all subsequent steps.
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Stop Leaving Money on the Table
Contact us for a free revenue review. Let us show you how much you could be recovering.